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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rj Speidel

July 16, 2025

5  out of  5
rating by Rj Speidel
"Nora Rodriguez is fantastic so is her team. I have known her done business with her for several years. One word. Fantastic."
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Jason S

July 10, 2025

2  out of  5
rating by Jason S
"I have applied for auto insurance, I was told I’m not eligible. Years ago, I had a fender bender, and then I got hit by a drunk driver. Apparently, the two accidents in such a short time caused me to be a risk and get dropped from State Farm insurance. I didn’t ask to be hit by a drunk driver, yet to State Farm, I am just a number. It’s a shame companies like this won’t take the middle class into consideration. They told me I’m a safe driver with no accidents in the past 10 years, yet not eligible for auto insurance. Sad. The staff here was friendly, but does being hit by a drunk driver me and I should get a lifetime ban from their company? ☹️"
We responded:
"First, thank you for taking the time to share your experience. We’re truly sorry to hear about what you’ve been through—and we can only imagine how frustrating and disheartening that must feel, especially when the situation was out of your control. Being hit by a drunk driver is something no one deserves, and we’re thankful you’re okay. At State Farm, we genuinely aim to support and serve our clients with fairness and care. While eligibility decisions are based on specific underwriting guidelines, please know this doesn’t reflect your value as a person or a driver. That said, we understand your concerns and want to be as helpful as possible. Even though we may not be able to offer auto insurance at this time, our team is more than happy to walk you through other coverage options or financial tools that may be a fit for your needs right now. Additionally, we’d be glad to keep your information on file and revisit your eligibility at a later date. Please feel free to reach out directly—we’d love to support you however we can in this season. "
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Jason Hardman

June 3, 2025

2  out of  5
rating by Jason Hardman
"I have had State Farm for 26 years and they have been great, however, they just dropped us due to recent history. The recent activity - one speeding ticket from 2 years ago, an accident that we weren't at fault for, and one roadside assistance. So, they offer roadside assistance, but if you use it, you will be penalized/dropped. All-in-all, it's a blessing in disguise because we are now saving hundred's with another company. Thanks for the years of service, but glad to be moving on!"
We responded:
"Jason, Thank you for sharing your experience and for being a loyal customer for so many years. We truly appreciate your kind words about the service you received during your time with us, and we are sorry to hear about your recent disappointment. We understand how frustrating it can be when policy changes or claims impact your eligibility, especially when some situations are outside your control. Please know that decisions regarding coverage are based on a variety of factors, including claims history and underwriting guidelines, and are never taken lightly. We’re glad to hear you’ve found a solution that works for you, and we wish you all the best with your new provider. If you have any questions or need assistance in the future, our team is always here to help. Thank you again for your feedback and for the trust you placed in us over the years. "
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Juan Haro

April 18, 2025

1  out of  5
rating by Juan Haro
"Update in response to the owner: I did call the local number, as suggested. I spoke with the receptionist, who let me know that the person who could assist me was currently with another client. She took down my information and assured me I would receive a call back. That was four days ago, and I still haven’t heard from anyone. I originally reached out to Nora Rodriguez - State Farm Insurance Agent to get a quote on property insurance. I understand things can get busy, but timely follow-up is an important part of doing business. If this is how potential customers are treated, it’s hard not to question the level of service one might receive after becoming a client."
We responded:
"Mr. Haro, My team and I pride ourselves and are committed in providing excellent customer service to our community. As you can see we have over 270 five star Google reviews and we are looking forward to many more. If you would like a homeowners quote, I would encourage you to call our local number and we would be delighted to assist you. Thank you and have a blessed day! "
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Sophia Kutsick

March 14, 2025

5  out of  5
rating by Sophia Kutsick
"This office was so welcoming! All of the staff were super nice and patient with me! I would definitely recommend reaching out to Nora Rodriguez State Farm!"
We responded:
"Sophia, thank you for your 5 star Google review!! "
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Luz Aquino

March 13, 2025

5  out of  5
rating by Luz Aquino
"Really helpful!!!"
We responded:
"Thank you!! "
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Shealyn Rodriguez

March 13, 2025

5  out of  5
rating by Shealyn Rodriguez
"The office was so helpful and Laila was super kind and quick! Very nice staff and I will be coming back again!"
We responded:
"Thank you!!!"
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Gloria Hernandez

March 7, 2025

5  out of  5
rating by Gloria Hernandez
"I called the office to make my payment & Laila was super helpful! Anytime I have any questions Laila always points me in the right direction. If I could give more than 5 stars I would!"
We responded:
"Thank you!!"
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Sammy Hansen

March 6, 2025

5  out of  5
rating by Sammy Hansen
"Stephanie has been a pleasure to work with! Clear communication and honesty across the board. Money is tight being a college post grad, and she helped find the most cost effective plan for me! I am very happy I switched to State Farm!"
We responded:
"Thank you so much for your 5 Star Google Review! We are so grateful to have earned your business! "
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Edith Ramirez

March 4, 2025

5  out of  5
rating by Edith Ramirez
"Very helpful and friendly with helping me switch over to State Farm."
We responded:
"Thank you!! "
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Joy Muldrow

March 3, 2025

5  out of  5
rating by Joy Muldrow
"Laila Rodriguez was so helpful and great at answering any questions I had!!"
We responded:
"Thank you!! "
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Abraham Rodriguez

February 28, 2025

5  out of  5
rating by Abraham Rodriguez
"Nora Rodriguez’s State Farm is the best in the whole world"
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Moya Abryana

February 28, 2025

5  out of  5
rating by Moya Abryana
"Today I had the pleasure to speak with Laila as she helped me get the right life insurance needed for my niece and nephew. As one wants to be prepared, I couldn’t thank her enough for the patience and as well as the understanding and the best guidance possible through this process if I can give her more than a five star I would she definitely made me feel like family and that to me goes a long way. Thank you so much to the office of Nora Rodriguez for everything."
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Raquel Velasco

February 19, 2025

5  out of  5
rating by Raquel Velasco
"Quiero agradecer a la señora Karen Ramírez por su excelente atención, profesionalismo y experiencia. Nos brindó asesoría clara y precisa, ayudándonos a elegir el seguro perfecto para nuestras necesidades. Su amabilidad y conocimiento hicieron que todo el proceso fuera fácil y confiable. ¡100% recomendada!"
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Chris Goggin

January 31, 2025

5  out of  5
rating by Chris Goggin
"Spoke with Laila, I had some damage from the last hurricane that came through. I had so many questions and she was able to point me in the right direction and helped me with beginning the process. Laila and all of the staff there gave my family some much needed peace of mind during a stressful situation. Cannot thank them enough."
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Isabella Sainz

January 31, 2025

5  out of  5
rating by Isabella Sainz
"Great customer service! Everyone was so kind and helped me with everything I needed. Highly recommend!!"
We responded:
"Thank you for giving us a 5 star Google review! "
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Jadon Fisk

January 30, 2025

5  out of  5
rating by Jadon Fisk
"I love the staff, they were so helpful and any questions i had or anything else i needed they were quick to help."
We responded:
"Thank you!!"
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Erica Pierre

January 29, 2025

5  out of  5
rating by Erica Pierre
"Highly recommend amazing costumer service helping you immediately with what you need.Laila was thee best she was so kind and super helpful."
We responded:
"Erica, thank you so much for your 5 star Google review! We are beyond grateful to have Laila part of our team! "
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Juan Suero

January 18, 2025

5  out of  5
rating by Juan Suero
"Great service"
We responded:
"Thank you!"
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Ronnie Amy

November 18, 2024

5  out of  5
rating by Ronnie Amy
"Candice was incredibly helpful and quick to help us get set up!"
We responded:
"Thank you! "
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Silvia Garcia

October 30, 2024

5  out of  5
rating by Silvia Garcia
"The Nora Rodriguez State Farm team is the best in SWFL. Laila is wonderful and provided excellent customer service. I highly recommend them to anyone looking for an insurance agency that puts customers first."
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hannah hamilton

October 30, 2024

5  out of  5
rating by hannah hamilton
"Laila was such a great help when I spoke to her. She was able to help me with everything I needed. Great customer service!"
We responded:
"Thank you!!"
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Khloe Jordan

October 29, 2024

5  out of  5
rating by Khloe Jordan
"Laila was lovely on the phone. She helped me get transferred to the department I needed to reach very kind and efficiently:)"
We responded:
"Thank you!! "
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Jenna Odonnell

October 29, 2024

5  out of  5
rating by Jenna Odonnell
"I spoke to Laila on the phone and she was able to quickly transfer me to a State Farm agent with no problems at all, definitely recommend coming using this office!"
We responded:
"Thank you!! "
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austin goggin

October 29, 2024

5  out of  5
rating by austin goggin
"Laila was so kind and quickly got me to who I needed to speak too, definitely a wonderful place to go to with very nice staff!"
We responded:
"Thank you!! "