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Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Myers, FL

position overview

ROLE DESCRIPTION:Nora Rodriguez State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options.  QUALIFICATIONS: Dedicated to customer service Bilingual in Spanish  Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredAble to obtain Property and Casualty License Able to obtain a Life/Health License BENEFITS:Salary plus commission/bonus My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Myers, FL and help customers with their insurance and financial services needs, including:  Auto insurance Home insurance Life insurance Retirement planning   State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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